VoIP remains one of the hottest topics in the telecommunications and business phone system world. VoIP (Voice over IP) phone numbers are virtual phone numbers that use Internet Protocol (IP) technology to make and receive voice calls.
The main attraction of VoIP is the technology can work on regular Internet connections and can be used to make and receive low-cost calls. VoIP phone numbers used for business typically come with a number of features and options. Through this article, we will discuss what VoIP numbers are, why they are beneficial, and the features they offer.What is a VoIP Phone Number?
VoIP phone number helps the businesses to receive and make voice calls over the Internet. To conduct VoIP calls, a platform such as VoIP software or hardware is required to take telephone calls from conventional telephone lines and convert them into a digital signal that can be transferred over the Internet. Business owners don’t have to spend thousands of dollars on building a physical infrastructure for installing a VoIP system. The VoIP number comes from a distant carrier, therefore, there is no need for an individual to have a physical setup in their territory.
Why Use a VoIP Phone Number for Business?
Businesses can reap numerous benefits from using a VoIP phone number. There are several advantages of using VoIP technology for business applications, including:
- Cost savings: VoIP is comparatively much cheaper than the traditional landlines. Businesses that are running on lean budgets will benefit substantially by switching to VoIP phone numbers. Most carriers also provide a variety of pricing plans and packages that offer different levels of services.
- Portability: Most VoIP services are very portable, allowing for easy changing of locations. This enables businesses to stay connected to customers even when they are on the move.
- Scalability: VoIP services can be easily and quickly scaled to meet a growing business’s needs without any costly upgrades or infrastructure changes.
Features of a VoIP Phone Number for Business
VoIP phone numbers for business come with a variety of features, such as:
- Call forwarding: VoIP allows callers to be forwarded to another VoIP number or a conventional telephone or mobile phone. VoIP services also allow to forward a call to a voice mail box, in which the caller can leave a voice message.
- Call queuing: Call queues enable the incoming calls to be held in a queue and connected to customer service representatives when they become available. This allows businesses to handle large volumes of incoming calls without losing customer service quality.
- Voice mail: VoIP services usually include a voice mail box and the ability to review and playback messages via the web, phone, or email message.
- Auto attendant: Auto attendants allow customers to access recorded information and select the right department or personnel to answer their questions.
- Video and audio conferencing: VoIP services allow businesses to hold video or audio conferences with multiple participants either through the cloud or with in-house software and hardware.
Using a VoIP Number with Sea Marketing
At Sea Marketing, business owners can choose from a wide range of VoIP phone numbers for their businesses. Sea VoIP numbers come with many features such as, call forwarding, call queuing, Voice-Mail, Auto attendant, Video and audio conferencing, and more. With Sea Marketing VoIP services, businesses can save significantly on their phone bills as well as experience high voice quality. When business owners use VoIP numbers with Sea Marketing, they can also enjoy several discounts and promotional offers
